Returns & Trial Policy

We want you to love your home essentials, which is why we offer a risk-free 100-night trial on our mattresses and a 30-day return window for accessories. If you aren't completely satisfied, we will arrange a free pickup and provide a full refund.

1

Initiate Your Request

Contact our customer care team via email or live chat with your order number to start the return process.

2

Verification and Approval

Our team will review your request to ensure it falls within the trial period and provide you with a return authorization.

3

Complimentary Pickup

For large items like mattresses, we will coordinate with a local charity or recycling partner to pick up the item directly from your home at no cost.

4

Full Refund Processing

Once the pickup is confirmed or the returned accessory is received at our warehouse, we will issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing