Frequently Asked Questions

Everything you need to know about our home essentials and shopping experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a tracking link so you can follow your delivery in real-time.

What is your return policy for home goods?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you offer international shipping?

Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support more international destinations soon.

Are your materials sustainably sourced?

Yes, we prioritize eco-friendly manufacturing. Our textiles are OEKO-TEX certified, and our wood furniture is sourced from FSC-certified forests.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

How do I care for my Endy linens?

To maintain quality, we recommend machine washing on a cold, gentle cycle and tumble drying on low. Avoid using bleach or harsh fabric softeners.